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At WatchesAndBeyond.com, we strive to provide a hassle-free return experience. Here's how it works:

 

Return Eligibility:

  • Returns are accepted within 14 days of receiving your item
  • Product must be unworn, undamaged, and with all original packaging and accessories
  •  Bracelets must not be sized or altered
  • International orders are non-returnable

 

How to Start a Return or Exchange

  • Visit: watchesandbeyond.com/account or click here to start your return
  • Enter your email and log in using the one-time code sent to you (no password needed).
  • Select the order and item(s) you want to return.
  • Choose a return reason and submit your request.
  • Once your request is reviewed, we’ll notify you by email.

You’ll receive a Return Merchandise Authorization number (RMA#) and instructions for shipping your item back to us.

The RMA# must be clearly written on the outside of the return package. The item must arrive back to us within 7 days of approval.

 

Returns that do not meet these conditions may be rejected or subject to a 20% restocking fee, at our discretion.

 

Shipping Details:

  • Customers are responsible for return shipping costs. All return shipments must be prepaid and fully insured for the amount of the item. In case of loss or damage, the customer will be held liable.
  • Original shipping charges will be deducted from your refund:

- Standard: $15.00

- 2nd Day Air: $25.00

- Next Day Air: $35.00

- Saturday Delivery: $59.00 

 

Refunds

 Refunds are processed within 24 hours of receiving and inspecting the returned item:

  • Credit cards: 3-5 business days to reflect on your account
  • PayPal / Amazon Pay / Google Pay: Refunded to the original account

 

We're here to help! Contact us for assistance at any time.