At WatchesAndBeyond.com, we strive to provide a hassle-free return experience. Here's how it works:
Return Eligibility:
- Returns are accepted within 14 days of receiving your item
- Product must be unworn, undamaged, and with all original packaging and accessories
- Bracelets must not be sized or altered
- International orders are non-returnable
How to Start a Return or Exchange
You must obtain a Return Merchandise Authorization No. (RMA#)
- Contact us prior to returning the item to obtain the RMA# and instructions for shipping your item back to us
- The RMA# must be clearly written on the outside of the package
- Please ensure that the returned item is received back to us within 7 days
Returns that do not meet these conditions may be rejected or subject to a 20% restocking fee, at our discretion.
Shipping Details:
- Customers are responsible for return shipping costs. All return shipments must be prepaid and fully insured for the amount of the item. In case of loss or damage, the customer will be held liable.
- Original shipping charges will be deducted from your refund:
- Standard: $15.00
- 2nd Day Air: $25.00
- Next Day Air: $35.00
- Saturday Delivery: $59.00
Refunds
Refunds are processed within 24 hours of receiving and inspecting the returned item:
- Credit cards: 3-5 business days to reflect on your account
- PayPal / Amazon Pay / Google Pay: Refunded to the original account
We're here to help! Contact us for assistance at any time.